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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
Greet the guest, take orders and enter into POS system then process payment. Expedite the food serving process by running food orders that are submitted through the POS system.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take guest order, collect payments and process through POS system
Deliver food orders to guests dining in a full service restaurant.
Present proper food items by seat position according to the ticket.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Successfully pass Micros 101 and obtain general knowledge and skills in operating POS system.
Read tickets, place proper food items on tray, and assure food is delivered timely hot and/or cold.
Bus, clean and re-set tables
Transport dishes to and from dish-room
Complete and reconcile all paperwork according to standard
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service.
Capable of describing, opening, and presenting wine.
Expedite kitchen line in the absence of the Expo.
Perform tasks including bussing tables, side work, and duties assigned by management.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Provide excellent service to the guests and basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
One year related experience or training in an F&B environment. Ability to thoroughly master menu, wine and spirit knowledge required.
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
Responsible for welcoming casino resort guests in a warm, professional and friendly manner. Handles the room assignment, control and processing of hotel reservations, prioritize room assignments according to player gaming value and guest requests, handles phone inquires , registers guests, collect payment, handles room changes, reviews balances, settles guest accounts, checks guests out, monitors housekeeping cleaning progress, provides assistance and direction. Monitors rooms reported vacant and due out, settles guest folios and checks out rooms. Reviews all front desk transactions and ensures accuracy prior to date roll. Completes audit reports and processes. Brings transaction problems, system and process gaps, and training needs to supervisor and manager’s attention with supporting printouts. Assist and supports department and division employees and management to deliver an exceptional overall guest experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Ensures all customer contact is courteous, informative and thorough. Delivers superior customer service to all guests both external and internal. Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulates information. Remains exceptionally calm and focused under pressure, setting an example for the department and division. Responsible for welcoming casino resort guests in a warm and friendly manner. Learns the habits and preferences of repeat and VIP guests and uses knowledge to enhance guest experience beyond expectations. Responsible for the efficient operation of the rooming process including arrangements such as the pre-registration and final check-in of casino and VIP guests based upon time of arrival, special requests and play based value. Collects payment, files documents, reviews balances and settles guest and group accounts, checks guests or groups out ,inspects days transactions, finds discrepancies and errors, documents and corrects errors, communicate improvement opportunities to supervisor and manager with proper documentation.
Completes nightly reports, audits, and date roll process. Prepares packages, including ordering, banking, and reconciliation of coupons. Coordinates check-in and check-out times and luggage delivery and pick-up schedules. Ensures accommodations are cleaned by Housekeeping before keys are issued.
Responsible for posting charges and settling folios, resolving due-outs and completing express check-outs. Receives cash, checks, debit and credit cards in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Handles special requests and services for guests, arranges and follows up on reservations which include but are not limited to; transportation, shows, events, spa, golf tee times, restaurant reservations, flowers, and other arrangements for special occasions. Responsible for safe keeping and delivery of messages, mail and packages left for guests and departments. Regularly completes the non-zero balance report. Regularly receives incoming phone calls and all other inquires and resolves them to satisfaction. Maintains accuracy within accommodation availability. Helps streamline departmental operations by regularly providing feedback on policies and procedures, work processes and program effectiveness and value. Provides direction and support for front line Guest Registration, VIP Registration, Casino Marketing, Front Service and Housekeeping personnel. Completes nightly audit process, prepares and forwards reports, identifies problems and discrepancies, appropriately resolves problems and discrepancies prior to date roll, communicates process, procedure, and training opportunities to supervisor and manager. Accurately completes date roll process without fail. Administers superior customer service to all guests. Maintains knowledge of the property, community, “to & from” directions, and special events in order to accurately provide guests with needed information. Provides guests through and accurate property tours. Assists coworkers within the department and the division to enhance guest experience. Willingly makes self available to provide assistance and support to overall company operations in case of a critical situation or emergency. Helps to maintain and enhance a safe, comfortable and clean environment for our guests and employees. Able to work in a cigarette/cigar smoke filled environment. Maintains a positive, proactive and constructive approach in handling both personal and business issues. Presents the company to others in a positive way; projects respect, integrity, commitment, humility and encourages others to do the same. Keeps all guest and non published department information confidential. Empowered to ensure customer problems or complaints are resolved in a prompt, courteous and efficient manner. Demonstrates a positive demeanor to customers, both internal and external, at all times. Supports coworkers, supervisors and managers to achieve and maintain an efficient operation and fast delivery of exceptional service. Able to stand and perform job duties on feet for long periods of time. Must be willing and able to work a variety of day/night and weekend/holiday shifts. Must be able to work independently. This job entails physically demanding job tasks; including but not limited to lifting, carrying, loading, unloading, pulling and pushing heavy objects. Complete checklist of the physical and mental demands incumbent on this position, as well as the working conditions under which these duties are performed in available for candidates and employees.
Those demands and conditions occurring on a consistent basis are deemed essential to the performance of this position’s essential duties. Excellent disposition and personal presentation. Sophisticated, service oriented and outgoing personality
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reading of a computer screen, guest registration card and other documents. Identify guest at a distance, establish eye contact and service. Identify color codes on the computer screen and process accordingly. Monitor and react to the activity in the front lobby. Identify first in line guest to service in proper order. Switch focus from computer screen to document to guest and back.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate. Populated front lobby and busy phone and office environment.
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Summary
Top priority of the Limousine Driver is to ensure superior service for our valued guests. Limousine Driver is expected to be friendly but professional, tactful, efficient and to exceed our guests expectations while safely transporting our valued guests.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Providing exceptional warm welcome and farewell to guests.
Delivering prompt and courteous service.
Opening doors with a smile and helping guests with their belongings.
Establishing eye contact while using guests names.
Maintains proper posture and appropriate appearance at all times.
Ensuring to meet pick-up times and deadlines.
Making sure to be punctual at all times.
Willingly answering questions and/or assisting our guests.
Following department and company operating policies and procedures.
Knowing routes, roads, highways and towns within 100 miles to Cache Creek Casino Resort.
Maintaining proper interaction with guests, co-workers and supervisors.
Exercising proper care of company vehicles and their contents as well as completing accurate vehicle inspections.
Complying with safety policies and procedures.
Exercising proper security of guests belongings.
Ensuring limousines are spotless at all times.
Maintaining proper stock of amenities as well as beverage items.
Willingly accepting assignments and coaching.
Communicating problems to supervisors and willingly taking part in solving the issues.
Complying with department's appearance standards.
Exhibiting appropriate demeanor when interacting with co-workers, superiors and/or guests.
Practicing safe driving techniques, obeying speed limits, signs, and all relevant traffic rules.
Limousine driver may be required to work in different positions within Parking Operations Department which may include but not limited to operating company vehicles other then limousines, guest vehicles, working as a parking attendant or shuttle driver.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Three to six months related experience and/or training. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Limousine Driver is to provide a California DMV driving record which shows for the most recent consecutive three-year that the employee:
Has maintained a valid California license and is still in good standing.
Has no more than one (1) moving violations and/or chargeable (through points) accidents accumulated.
Has had no suspension of driving privileges during the three-year period.
Has had no determination of "driving under the influence" (DUI) of alcohol or dangerous substances or of "driving while intoxicated" (DWI).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.The employee must regularly lift and /or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and vibration. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate. The work environment will be climate controlled vehicle.
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SUMMARY
Operates cord or cordless switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Pushes switch keys on cordless switchboard to make connections and relay calls.
Plugs cord of cord type equipment into switchboard jacks to make connections and relay calls.
Supplies information to callers and records messages.
Keeps record of calls placed.
Performs clerical duties as necessary.
Operates system of bells or buzzers to call individuals in establishment to phone.
Makes announcements or pages on overhead public address system.
Maintains various personnel related forms for use by employees.
Maintains clean and safe work environment.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 18 years of age.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common technical journals, reports and documents. Ability to respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to cigarette fumes or airborne particles. The noise level in the work environment is usually moderate.
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Summary
Responsible for the maintenance and storage of accounting documentation. The records are initially stored in a temporary storage room in the Accounting Department and then transferred to a long-term storage facility.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for the maintenance and storage of accounting documentation.
Responsible for organizing and tracking their movement in the temporary and long-term storage area.
Responsible for operation of forklift, pallet jacks and other warehouse equipment in a non temperature regulated warehouse environment.
Must perform repeated lifting and moving of boxes weighing up to 50 lbs. from shelves as high as 20 plus feet using a forklift or other warehouse equipment.
Responsible for tracking of Exception Reports, obtaining paperwork, separating documentation, and delivering it to specific destinations or auditors.
Maintain warehouse in order for removal and return of records. These duties could take up more than 80% of the weeks work.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Up to one year related experience or training. Must have intermediate level knowledge of Excel, as the inventory of the records is maintained in Excel. Organizational ability is necessary. High school graduate required. English proficiency is required.
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Must be able to pass Cache Creek Casino Resort’s training for electric lifts and jacks, as well as electric/internal combustion forklifts.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently required to stand. The employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must perform repeated lifting and moving of boxes weighing up to 50 lbs. from shelves as high as 20 plus feet using a forklift or other warehouse equipment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate.
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Summary
To provide an excellent greeting and departure for restaurant guests. Exemplify excellent guest service and communication skills.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Thoroughly communicate promotions, food and beverage menu, and general restaurant/casino information to guests with confidence.
Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
Properly address all guest complaints by communicating with the MOD.
Maintain eye contact and stay alert.
Assist with food service and carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
May assist service staff with bussing tables.
Perform tasks including seating guests, side work, and duties assigned by management.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Provide excellent service to the guests and basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Up to one year related experience or training. Basic menu, wine, and spirit knowledge required
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Practice all sequence of service standard tasks as prescribed.
Answer all phones and take orders from guests.
Delivers orders to the room and set table for a favorable guest dining experience.
Opens and serves bottles of wine or champagne according to the specified standards.
Pick up the tables upon meal completion.
Communicate effectively with other departments as required.
Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests.
Maintains a complete knowledge of all menu items served in the rooms.
Recommends or suggests additional food items.
Must be organized, efficient, and be professional in all guest interactions.
Accurately records all guest transactions in POS system.
Track all orders as needed.
Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues.
Completes and maintains all side work as assigned by management.
Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens.
Assists with initial guest concerns and reports to management immediately.
Follows all uniform and appearance standards.
Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows.
Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions.
Attends training seminars and classes
All other duties assigned by management.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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SUMMARY
Provides a safe environment for guests and employees by performing the following duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Attends security briefings and meetings.
Patrols the premises on foot and/or for extended periods in a vehicle and reports observations to the on-duty Security Supervisor.
Maintains current knowledge of all Security Department policies and procedures.
Observes the premises and reports observations to the on-duty Security Supervisor.
Informs the on-duty Security Supervisor of all incidents and/or conditions that are out of the ordinary.
Prepares written reports as directed by the on-duty Security Supervisor.
Performs currency transports in accordance with casino procedures.
Maintains a professional appearance.
Communicates with other security personnel via two-way radios, using establishes "10-codes".
Answers questions or inquiries from patrons.
Walks/runs short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles.
Lifts, carries, drags, and pulls, people and/or heavy objects.
Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense.
Performs other duties as assigned by an immediate supervisor or manager.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months security or military experience/training and/or graduation from a police academy and/or one year customer service experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
Valid California Drivers License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Patrol the premises on foot and/or for extended periods in a vehicle. Must be able to walk/run short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles. Must be able to lift, carry, drag, and pull, people and/or heavy objects. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms; Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. The employee must regularly lift and/or move up to 50 pounds; occasionally required to lift weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must pass and maintain physical requirements as specified by the Security Department; including, defensive tactics and arrest/control techniques.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and second hand tobacco smoke. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
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Summary
This position requires an individual to be detail orientated, familiar with current sanitation procedures, excellent communication skills, anticipating guest’s needs and working closely with co-workers.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Have complete understanding of menu item.
Follow sequence of service standards.
Perform all side work duties as assigned.
Able to converse with guests and address needs as required.
Work with bartender on stocking and cleaning areas of bar as required.
Maintain and inventory equipment on monthly basis to insure adequate counts for service.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Six months restaurant experience (bussing, serving, and/or bartending).
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License. Tips Alcohol Awareness.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
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SUMMARY
Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Insures compliance of all policies and procedures implemented by the Slot Department and the Company.
Provides evaluations/disciplinary actions to shift employees as needed.
Maintains the highest professional standards at all times and by example insures all shift employees do the same.
SUPERVISORY RESPONSIBILITIES
Directly supervises 5 to 8 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Minimum of two years experience as a Slot Technician. Minimum of one year Supervisor experience.
AGE REQUIREMENTS
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually loud.
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SUMMARY
Maintain all Slot Department equipment at peak operational readiness and to provide superior service to both internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Handle machine related customer issues in a prompt, courteous, and professional manner.
Install, move, test, repair, and maintain slots and electronic / electro-mechanical components, sub-systems, and systems.
Review, interpret, and verify slot paytables, settings, and jackpots of established amounts.
Troubleshoot and repair slots and other equipment / systems in order to minimize down time and maximize profitability of the gaming operation.
Independently and / or cooperatively perform advanced tasks including but not limited to RAM clears, setup / configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting.
Interpret accounting / communications system information as related to proper machine functionality.
Assist in the ongoing training and development of other employees.
Maintain security of keys and company assets.
Perform assigned tasks in compliance with applicable federal, state and local regulations.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
High School Diploma or G.E.D required. Minimum of 1 year experience or equivalent combination of education and in-house training. Proficiency in the use of hand tools, power tools and electrical / electronic test equipment. Familiarity with Microsoft operating systems / office applications. Must possess superior guest service, communication and teamwork skills.
Age Requirements
Must be at least 21 years of age.
MATHMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret simple graphs. Ability to apply concepts of basic algebra and geometry.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.
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SUMMARY
Maintain all Slot Department equipment at peak operational readiness and to provide superior service to both internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Handle machine related customer issues in a prompt, courteous, and professional manner.
Install, move, test, repair, and maintain slots and electronic / electro-mechanical components, sub-systems, and systems.
Review, interpret, and verify slot paytables, settings, and jackpots of established amounts.
Troubleshoot and repair slots and other equipment / systems in order to minimize down time and maximize profitability of the gaming operation.
Independently and / or cooperatively perform advanced tasks including but not limited to RAM clears, setup / configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting.
Interpret accounting / communications system information as related to proper machine functionality.
Assist in the ongoing training and development of other employees.
Maintain security of keys and company assets.
Perform assigned tasks in compliance with applicable federal, state and local regulations.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
High School Diploma or G.E.D required. Minimum of 1 year experience or equivalent combination of education and in-house training. Proficiency in the use of hand tools, power tools and electrical / electronic test equipment. Familiarity with Microsoft operating systems / office applications. Must possess superior guest service, communication and teamwork skills.
Age Requirements
Must be at least 21 years of age.
MATHMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret simple graphs. Ability to apply concepts of basic algebra and geometry.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.
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Summary
Manage by shift, the daily operations of Culinary in restaurant. To observe cooking Staff and assist when necessary to insure all food product is prepared according to standard. To work with front of the house management to insure smooth operations and high quality guest service.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Manage by shift Culinary Staff in restaurant.
Coach and counsel staff as required.
Execute menu as prescribes by recipe standards.
Manage portion control and FIFO of all food product.
Requisition from I.P. system all food product to restaurant inventory and maintain clean storage areas.
Expedite line and observe plates leaving kitchen.
Assist in smooth operation of FOH by communicating all important culinary information regarding specials, 86'ed items, changes or substitutions.
Supervisory Responsibilities
Directly supervises 12-15 employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
High School diploma required. One to two years of Culinary school or ACF approved apprenticeship program. One to two years in a quality oriented restaurant or multi outlet as Lead Cook or Sous Chef. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License.
Sanitation Certificate
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.
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Summary
Responsible for making sushi and other offerings in compliance with recipes and standards at Chang Shou, while delivering an exceptional guest experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for production, ordering and receiving, merchandising, controlling inventory sanitation, and safety within the department;
Daily preparation work in the department, filleting fish, and preparing sushi to fill sushi case and customer orders.
Assist with menu planning and development including creativity and experimentation with new trends and menu ideas and recipes for sushi.
Ensure compliance with heath department and weights and measures requirements; and in maintaining a high degree of cleanliness throughout preparation area.
Maintains kitchen, cooking areas, sushi counters, neta cases, kitchen equipment, knives and food storage areas clean, sanitary and organized.
Reports any kitchen/sushi equipment or maintenance issues to the manager on duty (MOD).
Presents a clean and neat appearance and uses a courteous manner with all guests.
Check the quantity and quality of received products.
Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
Monitor sanitation practices to ensure that employees follow standards and regulations.
Order or requisition food or other supplies needed to ensure efficient operation.
Supervise or coordinate activities of cooks or workers engaged in food preparation.
Demonstrate new cooking techniques or equipment to staff.
Estimate amounts and costs of required supplies, such as food and ingredients.
Follow R.I.C.H. standards.
Supervisory Responsibilities
Manages 3-5 subordinate supervisors who supervise a total of 3-5 employees in the Chang Shou. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Minimum five years related experience and/or training; or equivalent combination of experience and education. Prior experience in making nigiri and maki, tempura, udon, and Ramen, and in cutting sashimi. Sushi chefs are required to have: knowledge of and ability to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood; complete understanding of kitchen operations; demonstrated organizational skills, budgeting experience, and full understanding of financials. Must have basic computer skills and knowledge of Microsoft Office applications including Excel and Word.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.