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Summary
Ensure the highest quality food preparation and presentation in the kitchen stations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Prepare all necessary menu items and specialty items - like Banquet menu items - including soups and sauces, as directed by the Chef-on-Duty.
Demonstrate knowledge and understanding by executing quality food production and presentation.
Communicate effectively with both the front and back of house staff.
Take daily inventory of the production walk-ins, produce a production list based on this information and present it to the Chef-on-Duty for verification.
Communicate with peers on daily tasks, production checklist and Casino events.
Prepare hot food, cold food sandwiches, salads and dressings as needed.
Operate machineries such as Power Mixers, Slicer, Emulsifier, Steamer etc. upon completion of training with culinary management: documented with signature sheets.
Operate large volume cooking such as Grill, Deep Fryers, Griddles, Salamander, Stove Tops, Ovens, Soup Kettles, Tilt Skillets and Steamers along with new equipment in the future.
Perform the 6 basic knife cuts:
Allumette: A basic knife cut measuring ¼ inch ×¼ inch × 2½ inches.
Large Dice: A basic knife cut measuring ¾ inch ×¾ inch ×¾ inch.
Medium Dice: A basic knife cut measuring ½ inch ×½ inch ×½ inch.
Small Dice: A basic knife cut measuring ¼ inch ×¼ inch ×¼ inch.
Batonnet: A basic knife cut measuring ½ inch ×½ inch × 2½-3 inches.
Julienne: A basic knife cut measuring 1/8 inch × 1/8 inch × 2½ inches.
Demonstrate knife skills by completing the following tasks within the time allotted:
Dice a 30 pound case of yellow onions in 25 minutes or less.
Slice a 20 pound case of squash in 12 minutes or less.
Proficient Grill, Sauté, and Broiling techniques.
Follow recipes and set up documentation.
Comprehensive preparation of Mexican, Italian and American Cuisine.
Understand and display proper handling of meat, fish, poultry, vegetables and dairy products in accordance with HACCP (Hazard Analysis Critical Control Point) standards; organize a speed rack in proper order.
Check the quality and temperature of food, ensuring product consistency with health standards followed by using Time and Temperature Logs.
Rotate food in coolers, dry storage and utilize mise en place to ensure freshness and reduce waste and spoilage. (FIFO, First In First Out: The product that is received first needs to be used first)
Prepare food to the highest standards of culinary quality.
Clean, sanitize, and restock workstations, storeroom and walk in refrigerators.
Set up mise en place for all stations.
Help others as needed - various banquet productions and/or other outlets - thus contributing to an environment where teamwork prevails.
Keep work areas and refrigerators clean, sanitized and organized at all times.
Report all faulty equipment or unsafe conditions immediately.
Maintain professional grooming and appearance and act as a role model according to established grooming and appearance policy.
Willing to learn additional skills from mentor.
Assists guests with special requests.
Comply with all Cache Creek Casino Resort safety, health and sanitation policies and procedures.
Other duties as assigned by the Chef on Duty.
Assist with special events as needed.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
High school diploma or general education degree (GED) required; or 1 year related experience and/or training; or equivalent combination of education and experience. Must have knife and equipment skills and knowledge of hot & cold food. 1 year kitchen service including 6 months in equivalent position at a high quality restaurant, resort or hotel, or combination of education and experience.
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License.
Sanitation Certificate
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.
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Summary
Prepares all food according to standardized recipes. Ensures that their station is set and fully stocked at ALL times. Coordinates with and supports chefs. Prepares food as needed, so as to ensure a high quality of standards.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Adheres to company guidelines standardized recipes; able to perfect recipes.
Completes assigned side duties & other projects.
Be able to properly use and clean standard kitchen equipment including, but not limited to, Kitchen Aid Stand Mixer, Hobart 20 qt Mixer, Fryer, Pizza Oven, Brulée Torch, etc.
Be able to properly calibrate a bimetallic stemmed thermometer.
Know how to properly clean and shuck shellfish such as oysters and clams and know the proper holding and handling techniques for each.
Be able to handle a knife properly and know classic knife cuts such as brunoise, batonette, julienne, chiffonade.
Know how to properly prepare emulsified dressings and aïolis.
Have knowledge of food preparation temperatures and know how to differentiate Rare, Medium Rare, Medium, Medium Well, Well, and Black & Blue.
Know how to identify and differentiate standard cuts of meat including, but not limited to, filet mignon, T-Bone, Porterhouse, Ribeye, Delmonico, New York, and Sirloin.
Be able to identify and recognize basic culinary ingredients in a fine dining kitchen.
Know how to read and execute a recipe based on current standards and techniques.
Maintains a professional attitude and appearance at all times. Be able to present themselves in an appropriate manner at all times to our guests.
Must be able to communicate effectively with other staff members including Front of the House, Back of the House, and Executive Chefs.
Adheres to strict guidelines concerning safety when handling food. Has knowledge of proper food handling techniques including, but not limited to, FIFO, food rotation, and proper food storage.
Continually maintains a clean work area.
Preferably has a ServSafe Certification or be able to complete and pass a ServSafe Class within 3 attempts.
Performs all duties in a given time frame.
Be able to assist with banquets and special parties.
Additional duties may be assigned, as necessary.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Certification from college or technical school; or 2 years related line experience and/or training; or equivalent combination of education & experience.
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
ServSafe Certified or be able to pass the ServSafe Class within 3 attempts
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job the employee is frequently required to stand, use hands to handle, feel, or reach. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. The specific vision requirements for this job are close vision, distance vision, color vision & peripheral vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is rarely exposed to fumes or airborne particles, extreme cold, or extreme heat. The noise level in the work environment is moderate.
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Summary
Provide service to internal guests in the Employee Dining Room which is consistent with Cache Creek Casino Resort R.I.C.H. Core Values.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Practice Serve Safe Sanitation Standards at all times while working in the Kitchen.
Work all stations in the Employee Dining Room Kitchen including but not limited to the griddles, fryers, woks, grill, steamer, stove and pantry and produce all menu items as required.
Cook food on the daily menu as specified by the Chef with consistency.
Perform all prep work for all stations.
Carry on all staff interactions and service to the guest(s) in the accepted language by which Cache Creek Casino Resort conducts business (English).
Practice “clean as you go” program to insure all areas are well maintained.
Practice the Cache Creek Casino Resort core values of Respect, Integrity, Commitment and Humility-R.I.C.H.
As required, be able to assist Main Kitchen Chef in any duties which fall into the Cook II category.
Maintain the Front of the House condiments station, coffee, soda and all other drink items to full service 100% of the time.
Inventory food product to be order by “Station” by the Chef.
Maintain Salad Bar with all menu selections.
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
One year related experience in fast food or family style restaurant as a cook in a high volume setting and high school diploma or general education degree (GED).
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
SERVSAFE Certification.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
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Summary
Provide consistent high quality food and beverage services to all guests dining in Cache Creek Casino Resort’s fine dining steak and seafood restaurant.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a courteous and professional manner.
Effectively practice C² Steak and Seafood House’s sequence of service standards and dining room procedures.
Communicate with front and back-of-house personnel to provide a dining experience that exceeds guest expectations.
Process guest orders to ensure that all items are prepared properly and on a timely basis.
Articulate specific menu items to guest on how items are prepared, describing ingredients and cooking methods.
Maintain Sterling Silver flatware.
Present tray and cart service.
Up sale wine lists and present decant wine.
Practice all Sanitation Standards and TIPS alcohol awareness policies and procedures.
Participate in all company approved training classes.
Practice safety and training at all times.
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Minimum of one or two years experience in a high volume, full service, ala carte dining restaurant featuring alcoholic beverages. Previous fine dining experience and wine knowledge is required. Must be able to work under pressure and with a team, and have intermediate knowledge of sequence of service and dining room procedure, generally involving minimum of one year as a server.
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
"Tips" Alcohol Awareness Certificate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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Summary
To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Take food and beverage orders from guests.
Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
Deliver food orders to guests dining in a full service restaurant.
Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice Safety and Sanitation techniques.
Obtain TIPS certificate and Guest Service Training within 90 days of employment.
Perform proper table side wine service. Capable of describing, opening, and presenting wine.
Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
Communicate basic knowledge about the casino resort.
Follow RICH and Food & Beverage standards.
Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License
TIPS Alcohol Awareness Certificate within the 90-day introductory period
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
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SUMMARY
Complete customer service of greeting guests in a warm, courteous, friendly manner with a smile in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet and seat customers.
Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
Receives cash from customers in payment for meals. Operates cash register.
Makes change and issues receipts or tickets to customer.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Must relay all customer complaints no matter how small.
Serve ice water, bread, butter, if server is unavailable.
Maintain eye contact at all times.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to second hand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
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Summary
To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Practice all sequence of service standard tasks as prescribed.
Answer all phones and take orders from guests.
Delivers orders to the room and set table for a favorable guest dining experience.
Opens and serves bottles of wine or champagne according to the specified standards.
Pick up the tables upon meal completion.
Communicate effectively with other departments as required.
Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests.
Maintains a complete knowledge of all menu items served in the rooms.
Recommends or suggests additional food items.
Must be organized, efficient, and be professional in all guest interactions.
Accurately records all guest transactions in POS system.
Track all orders as needed.
Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues.
Completes and maintains all side work as assigned by management.
Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens.
Assists with initial guest concerns and reports to management immediately.
Follows all uniform and appearance standards.
Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows.
Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions.
Attends training seminars and classes
All other duties assigned by management.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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SUMMARY
Provides a safe environment for guests and employees by performing the following duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Attends security briefings and meetings.
Patrols the premises on foot and/or for extended periods in a vehicle and reports observations to the on-duty Security Supervisor.
Maintains current knowledge of all Security Department policies and procedures.
Observes the premises and reports observations to the on-duty Security Supervisor.
Informs the on-duty Security Supervisor of all incidents and/or conditions that are out of the ordinary.
Prepares written reports as directed by the on-duty Security Supervisor.
Performs currency transports in accordance with casino procedures.
Maintains a professional appearance.
Communicates with other security personnel via two-way radios, using establishes "10-codes".
Answers questions or inquiries from patrons.
Walks/runs short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles.
Lifts, carries, drags, and pulls, people and/or heavy objects.
Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense.
Performs other duties as assigned by an immediate supervisor or manager.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months security or military experience/training and/or graduation from a police academy and/or one year customer service experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
Valid California Drivers License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Patrol the premises on foot and/or for extended periods in a vehicle. Must be able to walk/run short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles. Must be able to lift, carry, drag, and pull, people and/or heavy objects. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms; Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. The employee must regularly lift and/or move up to 50 pounds; occasionally required to lift weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must pass and maintain physical requirements as specified by the Security Department; including, defensive tactics and arrest/control techniques.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and second hand tobacco smoke. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
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SUMMARY
Provides a safe environment for guests and employees by performing the following duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Attends security briefings and meetings.
Patrols the premises on foot and/or for extended periods in a vehicle and reports observations to the on-duty Security Supervisor.
Maintains current knowledge of all Security Department policies and procedures.
Observes the premises and reports observations to the on-duty Security Supervisor.
Informs the on-duty Security Supervisor of all incidents and/or conditions that are out of the ordinary.
Prepares written reports as directed by the on-duty Security Supervisor.
Performs currency transports in accordance with casino procedures.
Maintains a professional appearance.
Communicates with other security personnel via two-way radios, using establishes "10-codes".
Answers questions or inquiries from patrons.
Walks/runs short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles.
Lifts, carries, drags, and pulls, people and/or heavy objects.
Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense.
Performs other duties as assigned by an immediate supervisor or manager.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months security or military experience/training and/or graduation from a police academy and/or one year customer service experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
Valid California Drivers License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Patrol the premises on foot and/or for extended periods in a vehicle. Must be able to walk/run short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles. Must be able to lift, carry, drag, and pull, people and/or heavy objects. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms; Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. The employee must regularly lift and/or move up to 50 pounds; occasionally required to lift weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must pass and maintain physical requirements as specified by the Security Department; including, defensive tactics and arrest/control techniques.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and second hand tobacco smoke. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
-
SUMMARY
Provides a safe environment for guests and employees by performing the following duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Attends security briefings and meetings.
Patrols the premises on foot and/or for extended periods in a vehicle and reports observations to the on-duty Security Supervisor.
Maintains current knowledge of all Security Department policies and procedures.
Observes the premises and reports observations to the on-duty Security Supervisor.
Informs the on-duty Security Supervisor of all incidents and/or conditions that are out of the ordinary.
Prepares written reports as directed by the on-duty Security Supervisor.
Performs currency transports in accordance with casino procedures.
Maintains a professional appearance.
Communicates with other security personnel via two-way radios, using establishes "10-codes".
Answers questions or inquiries from patrons.
Walks/runs short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles.
Lifts, carries, drags, and pulls, people and/or heavy objects.
Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense.
Performs other duties as assigned by an immediate supervisor or manager.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months security or military experience/training and/or graduation from a police academy and/or one year customer service experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
Valid California Drivers License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Patrol the premises on foot and/or for extended periods in a vehicle. Must be able to walk/run short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles. Must be able to lift, carry, drag, and pull, people and/or heavy objects. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms; Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. The employee must regularly lift and/or move up to 50 pounds; occasionally required to lift weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must pass and maintain physical requirements as specified by the Security Department; including, defensive tactics and arrest/control techniques.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and second hand tobacco smoke. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
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Summary
This position requires an individual to be detail orientated, familiar with current sanitation procedures, excellent communication skills, anticipating guest’s needs and working closely with co-workers.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Have complete understanding of menu item.
Follow sequence of service standards.
Perform all side work duties as assigned.
Able to converse with guests and address needs as required.
Work with bartender on stocking and cleaning areas of bar as required.
Maintain and inventory equipment on monthly basis to insure adequate counts for service.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Six months restaurant experience (bussing, serving, and/or bartending).
Age Requirements
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License. Tips Alcohol Awareness.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
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SUMMARY
Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.
Circulates throughout assigned area, maintaining visibility for guests within that area.
Exchanges large denomination bills into requested denomination bills and coins.
Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.
Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.
Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.
Summons restaurant service as requested.
Assists in resolving guest opportunities.
Assists in maintaining cleanliness and safety within the gaming area.
Notifies management of potential problems within the gaming area.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and must have six months related slot experience in a casino.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke. The noise level in the work environment is usually moderate.
-
SUMMARY
Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.
Circulates throughout assigned area, maintaining visibility for guests within that area.
Exchanges large denomination bills into requested denomination bills and coins.
Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.
Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.
Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.
Summons restaurant service as requested.
Assists in resolving guest opportunities.
Assists in maintaining cleanliness and safety within the gaming area.
Notifies management of potential problems within the gaming area.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and must have six months related slot experience in a casino.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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SUMMARY
Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Insures compliance of all policies and procedures implemented by the Slot Department and the Company.
Provides evaluations/disciplinary actions to shift employees as needed.
Maintains the highest professional standards at all times and by example insures all shift employees do the same.
SUPERVISORY RESPONSIBILITIES
Directly supervises 5 to 8 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Minimum of two years experience as a Slot Technician. Minimum of one year Supervisor experience.
AGE REQUIREMENTS
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually loud.
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SUMMARY
Maintain all Slot Department equipment at peak operational readiness and to provide superior service to both internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Handle machine related customer issues in a prompt, courteous, and professional manner.
Install, move, test, repair, and maintain slots and electronic / electro-mechanical components, sub-systems, and systems.
Review, interpret, and verify slot paytables, settings, and jackpots of established amounts.
Troubleshoot and repair slots and other equipment / systems in order to minimize down time and maximize profitability of the gaming operation.
Independently and / or cooperatively perform advanced tasks including but not limited to RAM clears, setup / configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting.
Interpret accounting / communications system information as related to proper machine functionality.
Assist in the ongoing training and development of other employees.
Maintain security of keys and company assets.
Perform assigned tasks in compliance with applicable federal, state and local regulations.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
High School Diploma or G.E.D required. Minimum of 1 year experience or equivalent combination of education and in-house training. Proficiency in the use of hand tools, power tools and electrical / electronic test equipment. Familiarity with Microsoft operating systems / office applications. Must possess superior guest service, communication and teamwork skills.
Age Requirements
Must be at least 21 years of age.
MATHMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret simple graphs. Ability to apply concepts of basic algebra and geometry.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.