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Summary
Welcome and service guests in a professional and friendly manner. Perform nail care services including but not limited to manicure, pedicure and artificial nails.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Perform all nail services offered by The Spa.
Full knowledge of all nail care retail products offered at The Spa at CCCR.
Basic knowledge of nail diseases and ability to handle related questions.
Operate equipment and tools needed to perform technical work
Full knowledge of all services provided in The Spa and cross sell services.
Create and maintain a professional, friendly and elegant spa environment for all patrons.
Ensure professional, courteous and knowledgeable customer service at all time.
Maintain the cleanliness and neatness of The Spa at all time.
Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times.
Attend all product knowledge and motivational training program, meeting and work related events.
Perform other work related duties assigned by the management.
Must be able to work on weekends and holidays.
Must be able to work all shift hours.
SELLING, PROMOTIONS AND SALES GOAL
Promote and cross sell non-nail care related spa treatment to guests.
Promote nail care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products.
Initiate and participate in self-promotional activities.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Must have at least one year related experience or training and a valid cosmetology license issued by the State Board.
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Valid cosmetology license issued by the State Board
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The noise level in the work environment is usually quiet.
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Summary
Responsible for welcoming casino resort guests in a warm, professional and friendly manner. Handle all phases of processing hotel reservations. Act in a sales capacity by always promoting and upselling the property. Ensure flawless, fast, accurate service is provided during each employee-guest encounter and at service point. Effectively resolve guest complaints and de-escalate conflicts to the benefit of the guest, department and company. Role model to fellow colleagues and other department employees and management. Assist and support department and division employees and management to deliver an exceptional overall guest experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Create and ensure a fun-filled, sophisticated and exciting environment where the flawless delivery and execution of service excellence is paramount.
Participate as a team player.
Act as a role model using consistent, approachable demeanor and script when answering phones.
Remain exceptionally calm and focused under pressure, setting an example for the department.
Learn the habits and preferences of repeat and VIP guests, and use knowledge to enhance guest experience beyond expectations.
Maintain a safe, secure and comfortable environment for our guests and employees.
Ensure all guest contact is courteous, informative, individualized and thorough. Make certain the delivery of exceptional upscale guest service to VIP guests, clearly setting them above the rest, while providing superior guest service to all guests both external and internal.
Book a variety of reservations, including packages, group business, and casino comps.
Ensure that all reservations are guaranteed with a credit card or cash deposit.
Help streamline departmental operations by regularly providing feedback on policies and procedures, work processes and program effectiveness and value.
Ensure that all duplicate reservations are voided.
Administer superior guest service to all guests by anticipating guest needs.
Responsible for the processing of hotel reservations and pre-assigning rooms and suites if necessary.
Maintain a professional, clean and organized work environment.
Reports any incidents to supervisor, security or manager.
Maintains confidentiality at all times.
Takes corrective action to prevent and discourage any immoral or unlawful situations, violations of company or department rules.
Reviews status and progress with supervisor.
Achieve occupancy and revenue goals.
Complete all reports accurately and on time.
Display excellent phone, computer and SMS Hotel system knowledge, and use same to enhance guest experience and employee satisfaction.
Maintain and constantly acquire thorough knowledge of the property, community, "to & from" directions and special events in order to accurately provide guests with information they may need or like to obtain.
Make self available and provide assistance and support to overall company operations in case of a critical situation or emergency.
Present the company to others in a positive way: project respect, integrity, commitment, humility and encourage others to do the same.
Perform other tasks as assigned by management.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Three to six months related experience and/or training; one year certificate from college or technical school; or equivalent combination of experience and education.
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
The noise level in the work environment is usually moderate.
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SUMMARY
Complete customer service of greeting guests in a warm, courteous, friendly manner with a smile in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet and seat customers.
Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
Receives cash from customers in payment for meals. Operates cash register.
Makes change and issues receipts or tickets to customer.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Must relay all customer complaints no matter how small.
Serve ice water, bread, butter, if server is unavailable.
Maintain eye contact at all times.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to second hand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
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SUMMARY
Complete customer service of greeting guests in a warm, courteous, friendly manner with a smile in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet and seat customers.
Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
Receives cash from customers in payment for meals. Operates cash register.
Makes change and issues receipts or tickets to customer.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Must relay all customer complaints no matter how small.
Serve ice water, bread, butter, if server is unavailable.
Maintain eye contact at all times.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to second hand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
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Summary
To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Practice all sequence of service standard tasks as prescribed.
Answer all phones and take orders from guests.
Delivers orders to the room and set table for a favorable guest dining experience.
Opens and serves bottles of wine or champagne according to the specified standards.
Pick up the tables upon meal completion.
Communicate effectively with other departments as required.
Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests.
Maintains a complete knowledge of all menu items served in the rooms.
Recommends or suggests additional food items.
Must be organized, efficient, and be professional in all guest interactions.
Accurately records all guest transactions in POS system.
Track all orders as needed.
Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues.
Completes and maintains all side work as assigned by management.
Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens.
Assists with initial guest concerns and reports to management immediately.
Follows all uniform and appearance standards.
Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows.
Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions.
Attends training seminars and classes
All other duties assigned by management.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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SUMMARY
Provides a safe environment for guests and employees by performing the following duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Attends security briefings and meetings.
Patrols the premises on foot and/or for extended periods in a vehicle and reports observations to the on-duty Security Supervisor.
Maintains current knowledge of all Security Department policies and procedures.
Observes the premises and reports observations to the on-duty Security Supervisor.
Informs the on-duty Security Supervisor of all incidents and/or conditions that are out of the ordinary.
Prepares written reports as directed by the on-duty Security Supervisor.
Performs currency transports in accordance with casino procedures.
Maintains a professional appearance.
Communicates with other security personnel via two-way radios, using establishes "10-codes".
Answers questions or inquiries from patrons.
Walks/runs short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles.
Lifts, carries, drags, and pulls, people and/or heavy objects.
Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense.
Performs other duties as assigned by an immediate supervisor or manager.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months security or military experience/training and/or graduation from a police academy and/or one year customer service experience.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Tribal Gaming License.
Valid California Drivers License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Patrol the premises on foot and/or for extended periods in a vehicle. Must be able to walk/run short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles. Must be able to lift, carry, drag, and pull, people and/or heavy objects. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms; Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. The employee must regularly lift and/or move up to 50 pounds; occasionally required to lift weight in excess of 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must pass and maintain physical requirements as specified by the Security Department; including, defensive tactics and arrest/control techniques.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and second hand tobacco smoke. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
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SUMMARY
Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.
Circulates throughout assigned area, maintaining visibility for guests within that area.
Exchanges large denomination bills into requested denomination bills and coins.
Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.
Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.
Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.
Summons restaurant service as requested.
Assists in resolving guest opportunities.
Assists in maintaining cleanliness and safety within the gaming area.
Notifies management of potential problems within the gaming area.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and must have six months related slot experience in a casino.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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SUMMARY
Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.
Circulates throughout assigned area, maintaining visibility for guests within that area.
Exchanges large denomination bills into requested denomination bills and coins.
Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.
Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.
Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.
Summons restaurant service as requested.
Assists in resolving guest opportunities.
Assists in maintaining cleanliness and safety within the gaming area.
Notifies management of potential problems within the gaming area.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and must have six months related slot experience in a casino.
Age Requirements
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke. The noise level in the work environment is usually moderate.
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SUMMARY
Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Insures compliance of all policies and procedures implemented by the Slot Department and the Company.
Provides evaluations/disciplinary actions to shift employees as needed.
Maintains the highest professional standards at all times and by example insures all shift employees do the same.
SUPERVISORY RESPONSIBILITIES
Directly supervises 5 to 8 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Minimum of two years experience as a Slot Technician. Minimum of one year Supervisor experience.
AGE REQUIREMENTS
Must be at least 21 years of age.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Cache Creek Casino Resort Tribal Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually loud.
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Summary
Manage by shift, the daily operations of Culinary in restaurant. To observe cooking Staff and assist when necessary to insure all food product is prepared according to standard. To work with front of the house management to insure smooth operations and high quality guest service.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Manage by shift Culinary Staff in restaurant.
Coach and counsel staff as required.
Execute menu as prescribes by recipe standards.
Manage portion control and FIFO of all food product.
Requisition from I.P. system all food product to restaurant inventory and maintain clean storage areas.
Expedite line and observe plates leaving kitchen.
Assist in smooth operation of FOH by communicating all important culinary information regarding specials, 86'ed items, changes or substitutions.
Supervisory Responsibilities
Directly supervises 12-15 employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
High School diploma required. One to two years of Culinary school or ACF approved apprenticeship program. One to two years in a quality oriented restaurant or multi outlet as Lead Cook or Sous Chef. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License.
Sanitation Certificate
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.
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Summary
Manage by shift, the daily operations of Culinary in restaurant. To observe cooking Staff and assist when necessary to insure all food product is prepared according to standard. To work with front of the house management to insure smooth operations and high quality guest service.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a positive manner.
Manage by shift Culinary Staff in restaurant.
Coach and counsel staff as required.
Execute menu as prescribes by recipe standards.
Manage portion control and FIFO of all food product.
Requisition from I.P. system all food product to restaurant inventory and maintain clean storage areas.
Expedite line and observe plates leaving kitchen.
Assist in smooth operation of FOH by communicating all important culinary information regarding specials, 86'ed items, changes or substitutions.
Supervisory Responsibilities
Directly supervises 12-15 employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
High School diploma required. One to two years of Culinary school or ACF approved apprenticeship program. One to two years in a quality oriented restaurant or multi outlet as Lead Cook or Sous Chef. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Age Requirement
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Tribal Gaming License.
Sanitation Certificate
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.
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Summary
Welcome guests in a professional and friendly manner. Maintain the cleanliness and neatness of The Spa. Perform daily inventory check of supplies and equipment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Create and maintain a professional, friendly and elegant spa environment for all patrons.
Ensure professional, courteous and knowledgeable customer service at all time.
Maintain the cleanliness and neatness of all areas in the facility at all time.
Provide exceptional guest service and ensure the facility operates smoothly and efficiently by performing the following tasks on daily basis or as needed: dust and clean all retail areas, replenish guest amenities in the locker rooms and beverage area, restock linen closet when cleaned linens arrive, clean, restock and organize lockers, fold towels, and disinfect, dry and restock soiled sandals.
Full knowledge of all services provided by The Spa at CCCR.
Provide tours of the facility when needed.
Answer, explain and introduce our facility and amenities when needed.
Conduct monthly inventory control tasks.
Attend all product knowledge and motivational training program, meeting and work related events.
Assist with inventory count and receiving shipments.
Perform other work related duties assigned by the management.
Must be able to work on weekends and holidays.
Must be able to work all shift hours.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Must have at least 6 months related experience.
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and taste or smell. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
The noise level in the work environment is usually very quiet.