Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room 
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

Provide an excellent dining experience to our diverse guests. Exemplify guest service and possess extensive food and beverage knowledge.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Greet guests as they enter or leave the establishment.
• Take guest orders, collect payment and process in the point-of-sale (POS) system.
• Issue receipts, refunds, or change; redeem comps and coupons.
• Expedite orders by reading tickets, identifying menu items, and delivering hot and/or cold food to guests in a timely manner.
• Maintain the cleanliness and sanitation of the dining area, including all tables and chairs; reset clean tables.
• Restock and maintain adequate supply levels of tableware, flatware, utensils, condiments, and linen in the dining room and side stations. 
• Practice Safety and Sanitation techniques in accordance with company standards.
• Perform tasks including bussing tables, side work, and additional duties assigned by management.
• Answer questions and provide basic knowledge of Cache Creek Casino Resort to our guests.
• Must successfully pass Symphony and obtain general knowledge and skills in operating POS.
• Provide exceptional guest service and display the R.I.C.H. values and 3 E’s of Cache Creek Casino Resort to all guests and employees.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and/or Education

Three months experience in customer service.

Age Requirement

Must be at least 21 years of age.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License.

TIPS certificate and Guest Service Training within 90 days of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.